Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 9am ET
Feb 13, 2026 - 02:01 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 9pm ET
Feb 12, 2026 - 23:00 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 6pm ET
Feb 12, 2026 - 20:00 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 3pm ET
Feb 12, 2026 - 16:59 UTC
Update -
We have activated temporary access measures to reduce the impact of our vendor’s outage and are continuing to work with the vendor to fully restore services. Please access customer resources here
Next update will be at Noon ET
Feb 12, 2026 - 13:59 UTC
Update -
We have activated temporary access measures to reduce the impact of our vendor’s outage and are continuing to work with the vendor to fully restore services. Please access customer resources here
Next update will be at 9am ET
Feb 12, 2026 - 02:00 UTC
Update -
We have activated temporary access measures to reduce the impact of our vendor’s outage and are continuing to work with the vendor to fully restore services. Please access customer resources here
Next update will be at 9pm ET
Feb 11, 2026 - 23:00 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 6pm ET
Feb 11, 2026 - 19:59 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 3pm ET
Feb 11, 2026 - 16:59 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at Noon ET.
Feb 11, 2026 - 14:00 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 9am ET.
Feb 11, 2026 - 01:59 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 9pm ET.
Feb 10, 2026 - 22:59 UTC
Update -
Our engineering teams are actively implementing temporary mitigation strategies to reduce the impact of our vendor’s outage and restore services. We continue to coordinate with our vendor to fully restore the outage. Customer resources are available here
Next update will be at 6pm ET.
Feb 10, 2026 - 20:51 UTC
Update - Our engineering teams are actively implementing mitigation strategies to reduce impact and restore services while we continue coordinating with our vendor.
Next update will be at 6pm ET
Feb 10, 2026 - 20:01 UTC
Update - Our engineering teams are actively implementing mitigation strategies to reduce impact and restore services while we continue coordinating with our vendor.
Next update will be at 3pm ET
Feb 10, 2026 - 17:00 UTC
Update - Our engineering teams are actively implementing mitigation strategies to reduce impact and restore services while we continue coordinating with our vendor.
Next update will be at Noon ET
Feb 10, 2026 - 14:00 UTC
Update - Our engineering teams are actively implementing mitigation strategies to reduce impact and restore services while we continue coordinating with our vendor.
Next update will be at 9pm ET
Feb 09, 2026 - 23:04 UTC
Update - Our engineering teams are actively implementing mitigation strategies to reduce impact and restore services while we continue coordinating with our vendor.
Next update will be at 6pm ET
Feb 09, 2026 - 20:09 UTC
Update - Our engineering teams are actively implementing mitigation strategies to reduce impact and restore services while we continue coordinating with our vendor.
Next update will be at 3pm ET
Feb 09, 2026 - 16:56 UTC
Update - Our engineering teams are actively implementing mitigation strategies to reduce impact and restore services while we continue coordinating with our vendor.
Next update will be at Noon ET
Feb 09, 2026 - 14:12 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at Noon ET
Feb 09, 2026 - 14:05 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 9am ET, Monday 2/9
Feb 08, 2026 - 21:59 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 5pm ET
Feb 08, 2026 - 17:00 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at Noon ET
Feb 08, 2026 - 14:00 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 9am ET, Sunday 2/8
Feb 07, 2026 - 22:04 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 5pm ET
Feb 07, 2026 - 16:58 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at Noon ET
Feb 07, 2026 - 13:58 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 9am ET, Saturday 2/7
Feb 07, 2026 - 03:00 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 10pm ET
Feb 07, 2026 - 02:00 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 9pm ET
Feb 07, 2026 - 01:02 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 8pm ET
Feb 07, 2026 - 00:01 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 7pm ET
Feb 06, 2026 - 22:59 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 6pm ET
Feb 06, 2026 - 22:05 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 5pm ET
Feb 06, 2026 - 21:02 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 4pm ET
Feb 06, 2026 - 20:03 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 3pm ET
Feb 06, 2026 - 19:03 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 2pm ET
Feb 06, 2026 - 18:05 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at 1pm ET
Feb 06, 2026 - 17:00 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update will be at Noon ET.
Feb 06, 2026 - 16:03 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update at 11am ET
Feb 06, 2026 - 15:00 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Next update at 10am ET
Feb 06, 2026 - 14:04 UTC
Update - We are continuing to monitor our communication channels with our gateway vendor for this issue.
Feb 06, 2026 - 13:15 UTC
Identified - The issue has been identified with our downstream gateway processor. They are aware of the issue, however no ETA has been provided for the issue.
Feb 06, 2026 - 12:16 UTC
Investigating - Rectangle Health Engineering is actively investigating an issue that is impacting payment processing.
The next update will be available by 8am ET.
Feb 06, 2026 - 12:07 UTC